Questions for Peer Interviews

Overview:

The consortium is conducting research, including interviews, which will inform the development of the in-person e-HLbc strategic planning session and the plan itself. Thank you in advance for participating in these interviews.

Interview Process:

Each participant in the e-HLbc strategic planning session has been asked to take part in two interviews by January 7, 2011. Each participant from both full and affiliate member institutions will interview and be interviewed by another participant. Interview pairings have been assigned and are available online.

Once your interview is complete, please insert your transcribed notes into the online form.

Interview Tips:

• We suggest scheduling 20 minutes for each interview session.
• Like a reporter, feel free to ask probing questions to elicit greater depth of response.
• We suggest setting aside approximately 10 minutes to transcribe your notes after the interview has taken place.
• If your interviewee is not very familiar with e-HLbc, it may be helpful to give a brief overview of the consortium:

The Electronic Health Library of BC (e-HLbc) was established in 2006 to provide the academic and health care community of British Columbia with access to online health library resources. The purpose is to support and improve education, practice and research.

Questions:

How would you describe e-HLbc to someone unfamiliar with the consortium?

What 3 characteristics distinguish e-HLbc from other organizations?

Over time as the environment changes, needs shift and emerge ...

a. What two things from e-HLbc current services, practices, values, strengths or ways of working are valuable and should be nourished and kept?

b. What two things should be changed or improved?

Within the e-HLbc context, please tell me about 2 or 3 challenges, concerns and issues facing your end users …

a. Today

b. In the next five years

Within the e-HLbc context, please tell me about 2 or 3 challenges, concerns and issues you as a service provider are facing in meeting the needs of the people you serve …

a. Today

b. In the next five years Looking into a future that is better than today, how do you envision e-HLbc?

Looking into the future that is worse than today, how do you envision e-HLbc?

Do you have any other thoughts, input, or comments to share?

Interviewer Reflection:

The following questions will give you, the interviewer, an opportunity to reflect on the discussion and relate the interviewee’s responses to your own thoughts and experiences.

Did anything in your interviewee’s responses surprise you?

Is there anything in your interviewee’s responses that you would affirm/agree with?